Meanwhile the owner, manager is clueless as to what has
happened. Customer service is the single thing that differentiates one supplier of other companies' products from another supplier/retailer. It is harder and harder to find young folks to employ who understand that their ego is completely unimportant in this process of supporting the customer. I suggest that you make an attempt to contact the management directly.
--
Sincerely,
Hobie
Complete thread:
- Pretty disappointed... -
Bri A,
2018-04-22, 13:22
- They would be off my list of suppliers. -
Cherokee,
2018-04-22, 19:59
- That is under serious consideration... - Bri A, 2018-04-22, 21:37
- Meanwhile the owner, manager is clueless as to what has -
Hobie,
2018-04-22, 20:48
- I believe you may be correct... - Bri A, 2018-04-22, 21:39
- had a similar "service" experience with a knifemaker - former hater of plastic, 2018-04-22, 21:41
- They would be off my list of suppliers. -
Cherokee,
2018-04-22, 19:59