I grudginly sent my battered Victorinox Hunter...

by Sarge , Central Misery, Sunday, May 05, 2013, 14:25 (4165 days ago) @ Glen

back to the factory a couple of years ago, begging them not to change the handles because it had sentimental value. Three months later I received the knife completely rebuilt- inside the original handle scales. Again, no charge. When some folks say 'lifetime guarantee' that is exactly what they mean and Victorinox went the extra mile to make it pleasant for a 'nobody' customer.

They will have my business for as long as I need a knife.