El Paso Saddlery is having a 20% off sale....

by Dave B , Alamogordo New Mexico, Saturday, June 16, 2012, 00:31 (4491 days ago) @ Drago

It has been quite a few years now, and I am admittedly hooked on Simply Rugged, but I will elaborate. I had just received my 5 1/2" SS Bisley in 45 Colt, now I looked at this pistol when I first got it, and noticed it has a much taller than normal front sight, plus the unfluted cylinder is just a little bigger than my Super Blackhawk. So when it came time to order that El Paso Saddlery holster I had wanted for years, so I went whole hog, ordered the holster and a 3" belt with 24 cartridge loops. I called them up, and when I placed my order, I informed them that this pistol has a much taller front sight, they told me no problem. Well when the rig finally showed up, the fit was so tight, I couldn't get the hammer thong on, and when I pulled it back out, there was a strip of leather stuck to the front sight, the front sight ended up carving a groove almost all the way through the holster, and I have no doubt that if I were still using it, the holster would have a hole in it. Now I know I shouldn't let one bad experience sour me, but after the tough crap customer service phone call, I will be sticking with a holster maker who not only listens, but gets it right the first time, every time. Just my 2c, and maybe it's petty, but there it is.

Dave