Taurus customer service - it is pretty pitiful when you call

by stonewalrus, Tuesday, May 13, 2014, 16:20 (3853 days ago)
edited by stonewalrus, Tuesday, May 13, 2014, 16:27

A gun company's customer service and it is obvious the guy on the other end of the phone knows nothing about guns. My Mil Pro drops magazines after 2 - 3 shots (didn't use to). I had heard they make an improved mag release but they won't let me have one - it is a "restricted part" and the gun has to be sent in. I have reversed the safety to see if that would help (I'm a lefty - haven't tried it yet) so I think I could install a new one! Apparently the Mil Pros are notorious for this problem. I will NEVER buy another Taurus semi auto.

BTW the idiot was trying to tell me I should have no trouble at all since I am left handed and my fingers are nowhere near the release. It is under the top edge of my palm!?! I doubt he had ever seen that model, let alone handled it or shot it.


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